Shipping and Handling Charges
Shipping to Alaska or Hawaii
If you choose to have your order shipped directly to your home, the following applies:
- All items in your order must be sent to a single "ship to" address.
- In-Stock items ship within 24 – 48 hours after the order is received. We will send a shipping confirmation to the email address on file when the order ships. Your credit card will be billed ONLY for the items shipped.
- You may request Standard Ground, Expedited 2-3 Business Day Delivery or Expedited Next Business Day Delivery (See Charges Below). Orders placed with an expedited shipping method by 12:30 PM Eastern Standard Time, Monday through Friday (excluding holidays), will be shipped out the same business day. Expedited orders placed after 12:30 PM EST will be shipped the following business day.
- A valid United States address is required for all deliveries.
We regret that we are unable to ship orders outside of the 50 US states at this time.
Customers in the Islands and Guam can order products for delivery through an Avon Representative.
If you would like to use your credit card with an international billing address for shipment to one of the 50 states, please call
1-513-341-2792. A Customer Service Agent will be happy to take your order.
To purchase Avon products outside of the United States, you may want to access our home page and click on "Avon Worldwide". Within the Avon Global Directory, you can choose either "Avon Websites" or "How to contact Avon". You'll either be taken to the country's website or contact info to purchase products.
Standard Ground 4-7 Business Days $5.95 (for basic service)
Expedited 2-3 Business Day Delivery $15.90
Expedited Next Business Day Delivery $20.90
If you are eligible for a Free Shipping offer, the Standard Shipping rate of $5.95 will be waived. Free Shipping Offers do not apply to Next-Day or Express Shipping methods.
Orders containing products with ingredients that are designated as hazardous under the Federal Transportation Law can be shipped with Standard Ground delivery only.
An additional handling charge will be applied to your order at the rate of 15% of merchandise total for Alaska and 12% for Hawaii. The minimum charge is $7. Products with ingredients that are considered hazardous under the Federal Transportation Law cannot be shipped to Alaska or Hawaii. If your order contains one of these products, please select Representative personal delivery at checkout.
Internet sales are not specifically exempt from sales & use taxes. Avon Products, Inc. has activities in each state of the United States that subject it to state and local laws imposing sales tax collection. Therefore, Avon is required to collect tax on merchandise sold via the Internet or otherwise. You may be interested to know that if a vendor does not charge sales tax, the purchaser of the merchandise is required individually to remit the tax to the taxing jurisdiction.
The appropriate taxes (based on the "ship to" location) will be added to your order. This dollar amount will NOT appear on your ordering screen. State and local sales taxes will appear in the Shipping Confirmation e-mail sent to you once your order has shipped.
State and local sales taxes are based on the subtotal after any shipping and handling in all states with the exception of ID, IL, MA, NJ and OK, where tax is based on the merchandise total only.
If you're not happy, we're not! To return an item please follow the simple directions on the back of your packing slip. If you no longer have the packing slip, please email us
or call us at 800-500-AVON (2866).
Free gifts may not be returned for exchange or credit and are subject to availability.