Shipping Information
Delivery Addresses
International Orders
Shipping and Handling Charges
Taxes
1-800-500-AVON (1-800-500-2866)
In-Stock items are normally shipped within one business day of receiving your order. Orders placed by 12:30 PM Eastern Time, Monday through Friday (excluding holidays), will be shipped out the same business day. Orders placed after 12:30 PM will be shipped out the following business day. Your credit card will be billed ONLY for the items shipped.
All of the items in your order must be sent to a single "ship to" address. If no shipping option is selected, your order will be shipped Standard Ground.
You may request Standard Ground, Expedited 2-3 Day Delivery or Expedited Next Business Day Delivery (See Rate Table Below).
A valid United States address is required for all deliveries.
We regret that we are unable to ship orders outside of the 50 US states at this time.
To purchase Avon products outside of the United States, you may want to access our home page and click on "Avon Worldwide". Within the Avon Global Directory, you can choose either "Avon Websites" or "How to contact Avon". You'll either be taken to the country's website or contact info to purchase products.
Standard Ground 4-7 Business Days $5.95 (for basic service)
Expedited 2-3 Business Day Delivery $15.90 ($5.95 + $9.95)
Expedited Next Business Day Delivery $20.90 ($5.95 + $14.95)
Orders to Hawaii and Alaska containing products with ingredients that are designated as hazardous under Federal transportation law (i.e., fragrances and nail enamels) will be assessed a $15 surcharge, regardless of shipping method. If you are eligible for a Free Shipping offer, the Standard Shipping rate of $5.95 will be waived. Free Shipping Offers do not apply to Next-Day or Express Shipping methods.
Internet sales are not specifically exempt from sales & use taxes. Avon Products, Inc. has activities in each state of the United States that subject it to state and local laws imposing sales tax collection. Therefore, Avon is required to collect tax on merchandise sold via the Internet or otherwise. You may be interested to know that if a vendor does not charge sales tax, the purchaser of the merchandise is required individually to remit the tax to the taxing jurisdiction.
The appropriate taxes (based on the "ship to" location) will be added to your order. This dollar amount will NOT appear on your ordering screen. State and local sales taxes will appear in the Shipping Confirmation e-mail sent to you once your order has shipped.
State and local sales taxes are based on the subtotal after any shipping and handling in all states with the exception of ID, IL, MA, NJ and OK, where tax is based on the merchandise total only.
Free gifts may not be returned for exchange or credit and are subject to availability.
If you'd prefer to talk to someone directly about our products or your order, please email us or call us toll free at 1800-500-AVON, Sun-Sat, 7am-midnight EST.
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